Support
Ask us anything about ByteBill.
Send us a message
The more specific you are, the faster we can help.
Faster than waiting
Three places worth a look before you write.
Check the documentation
Every screen in the app is written up, and it's searchable. Most questions are answered there in under a minute.
Watch the walkthrough
Connecting PEPPOL, sending your first invoice and closing a VAT term are all filmed step by step.
Read the troubleshooting page
The handful of things that commonly go wrong — and what each message means — are listed with their fixes.
Never send us these
ByteBill support will never ask for your BankID credentials, your app PIN, or an SMS one-time code by email. Don’t include them — we can help without them, and anyone who asks for them is not us.
Privacy requests
Access, correction, export or objection under GDPR: support@bytebill.no.
Delete your account
You can delete it in the app, or request deletion here.
Security reports
Found a vulnerability? Write to support@bytebill.no and we’ll come back to you quickly.